Account Manager

BillboardsIn is powered by the largest platform for buying and selling outdoor advertising in the United States. Our technology automates manual processes so vendors and advertisers can focus on the high-value work that moves their businesses forward.

Our team members are the best-of-the-best. Whether you are making deals on Madison Avenue or developing groundbreaking new applications, every BillboardsIn team member is expected to make an impact on millions of users. Anyone can see that’s a massive challenge. At BillboardsIn we know it’s a once-in-a-lifetime opportunity.


Position Summary:

Work on the “front-line” with our users – help them understand our product offering and get started! Provide ongoing training as current applications evolve and new applications are launched. Most importantly, become a user advocate by listening to needs and identifying opportunities that help them become faster, smarter and better! Use your technical aptitude to leverage marketplace analytics and identify new opportunities to add value to our user’s businesses.

Job Responsibilities Include:

  • Launch new customers and re-engage existing customers
  • Transform customer processes using our technology
  • Master details of all product offerings
  • Communicate new technology enhancements and how they may benefit the customer
  • Share technology requests from customers to project managers
  • Troubleshoot and solve problems to ensure things run smoothly

Requirements:

  • Passion for customer experience and a drive to create ecstatic experiences for external clients and internal team members
  • Strong analytical skills to manage competing priorities and user adoption roadblocks
  • Must be a team player with excellent communication skills – particularly with phone interactions and screen sharing tools
  • Ability to work independently and manage time appropriately in a fast moving environment
  • 2-5 years in a customer/client facing role
  • Media planning/buying experience is a big plus
  • Willing to learn MySql database tool
  • Willingness to travel

Additional Information:

  • Type: Full-time
  • Required Education: Bachelor’s Degree

Email your résumé to support@BillboardsIn.com to apply.